Hotel in Natal, RN, on the Seafront in Ponta Negra

A LITTLE MORE ABOUT US

Esmeralda Praia Hotel

With many years in the market, Esmeralda Praia Hotel stands out as one of the leading and best hotels in Natal, Rio Grande do Norte, for its dedication to excellence in hospitality, innovation and personalized service.

After expanding, we have become a destination of choice for a wide range of visitors, offering a rich and welcoming experience.

The hotel team, key to its success, reflects a commitment to continuous growth, learning and innovation, ensuring a welcoming environment for guests.

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Positive review rate compared with our competitors

YOUR SEASIDE PARADISE

Facilities

Breakfast

Half board: our standard plan includes breakfast, Happy Hour and dinner.

Esmeralda Inclusive: a menu of exclusive food and drinks, included.

Happy
Hour

Treat yourself to a delicious snack, complimentary for all guests, served every day from 4:30 to 5:30 PM.

Dinner
theme nights

Every night at Esmeralda Praia Hotel has a theme. Every day of the week brings unique experiences to make your stay even richer.

Room
Service 24h

We offer the convenience of ordering from the restaurant straight from your room, at any time of day.

Convenience
store

A variety of products, from beachwear and treats to charming local souvenirs. If you need something, you're sure to find it here.

Event
hall

Ever thought of taking your event to the next level with a beachfront location? Discover our event hall.

Fitness
center 24h

Our newly renovated space is fully equipped with brand-new, state-of-the-art machines to make your workout routine easier.

Pay-by-the-hour
parking

Our parking is monitored and easy to access, offering safety and convenience so you can park without worries.

Activities
for all ages

Have fun with our all-day activity program. Child or adult, we offer fun for everyone in different areas of the hotel.

LOCATION

Where are we?

Esmeralda Praia Hotel enjoys a prime seafront location on Ponta Negra Beach. Our hotel is the ideal choice for anyone looking for a truly exceptional experience in Natal, Rio Grande do Norte.

Ponta Negra is recognized as the state's main tourist destination, offering visitors a perfect mix of natural beauty, entertainment and warm hospitality.

Staying in Ponta Negra also lets you explore the whole city stress-free, since we are right in the heart of the city, where getting to any part of Natal is quick and easy.

YOUR SEASIDE PARADISE

Luxury rooms

From cozy rooms to spacious suites overlooking the sea at Ponta Negra, every space is carefully decorated and equipped to meet your needs.

Standard

Enjoy a cozy, functional space with all the essential amenities for a relaxing stay.

Standard Família

With plenty of space for the whole family, our Standard Família rooms offer the perfect setting for your vacation, with everything you need to feel at home.

Luxo

The perfect combination of luxury and comfort, offering a unique experience that makes every moment of your stay special.

Deluxe

Deluxe rooms offer a memorable experience, with exclusive amenities and an elegant design that ensures comfort and sophistication in every detail.

Executive

With premium amenities, Executive rooms are designed to meet all your needs and offer a truly comfortable stay.

A LITTLE MORE ABOUT US

4-star superior rating

We provide all our guests with everything they need to make every second of their stay at Esmeralda special and unforgettable.

We are a 4-star superior hotel. We offer a luxury stay with spacious rooms, a continental breakfast, a 24-hour front desk, a modern gym and an inviting pool.

Dedicated to comfort and convenience, we stand out for exceptional service and first-class facilities that will ensure a relaxing and memorable stay.

WHAT DRIVES US

Our mission, vision and values

Mission

Our main mission is to give all our guests unforgettable experiences, offering high-quality service, comfort and unique hospitality in a beachfront paradise.

Vision

We aim to remain recognized as a leading hotel in Natal, standing out for the quality of our services, the satisfaction of our guests and the creation of lasting memories.

Values

We reaffirm our commitment to quality, hospitality, respect for the environment, integrity and dedication to the well-being of our guests and staff, always striving to exceed expectations.

OUR AWARDS

Recognition for excellence

Each award is proof of our team's ongoing effort to create memorable experiences, highlighting our leading role in the hotel industry.

These awards, given by prestigious, market-leading companies such as Tripadvisor and Decolar, are not only milestones in our journey but also an invitation for our guests to explore and share the moments that make us worthy of them.

Arara Azul Award
Decolar Preferred Hotel Award
(2023)
Arbo Award
(22/23)
Tripadvisor Travelers' Choice Award
(2025)

Guest
reviews

Perfection in hotel form
I love everything about Esmeralda… the rooms, the service, the facilities, the restaurant. I've lost count of how many times I've been; I love relaxing there, facing the sea at Ponta Negra. Highly recommended.

Shirley A.

Tripadvisor

Good facilities and rooms
The hotel has excellent facilities and rooms. The meals are good, with special mention for Emanoel, who makes great tapiocas and omelets.

Erick S.

Tripadvisor

Excellent
A top hotel, this is my sixth time back. Great facilities, service and food. Special mention to Emanoel, the tapioca chef, who always looked after us really well! Already planning to come back...

Ana T.

Tripadvisor

Very good [...]
A wonderful hotel with excellent service, especially from Adalberto, Jonathan, Taise and Pedro, the manager.

Edu P.

Tripadvisor

Esmeralda team, a perfect 10
The service was excellent from the whole team, starting at reception: Mr. Marcone and Adalberto checked us in quickly on the day we arrived and had our room ready so we could rest. The young man who brought our bags up, the waiter Geziel and the whole team. The room was always spotless and the food excellent. We can only say thank you...

Joraci O.

Tripadvisor

Well... I stayed at the hotel... what can I say? Wonderful... everything perfect... Everything we asked for was done, nothing at all to complain about. Service from everyone, without exception, was perfect. A perfect 10! Thank you all, and I will definitely recommend it.

Silene Bispo

Google Reviews

The staff are very welcoming and the hotel is beautiful and cozy, always focused on guest comfort.

Fernanda

Google Reviews

I had an amazing experience with my family at Esmeralda Praia Hotel: very good food and desserts, all the hotel staff are very polite and the service is excellent. Comfortable room.

Riany S

Tripadvisor

ANSWERS TO YOUR QUESTIONS

Frequently asked questions about the hotel

Where is Esmeralda Praia Hotel located?

Esmeralda Praia Hotel is located at Rua Francisco Gurgel, 1160, on the Ponta Negra waterfront in Natal (RN). The hotel has direct beach access and views of Morro do Careca, the city's most famous landmark.

What are the check-in and check-out times?

Check-in starts at 3 p.m. and check-out is until noon. Guests who arrive early can wait at the front desk or in the common areas. Late check-out, subject to availability, is until 5 p.m., with a charge of 50% of the current daily rate.

What is included in the daily rate?

The standard rate is Half Board, with breakfast, Happy Hour and a themed dinner, drinks not included. If you prefer everything included, you can book Esmeralda Inclusive, which adds lunch and an exclusive food and drink menu.

What room categories does the hotel offer?

The hotel offers Standard, Standard Família, Luxo, Deluxe and Executive categories. The options vary in size, number of guests and view: Luxo has a side sea view, Deluxe has a front sea view, and Standard and Standard Família have no sea view.

Do children pay for accommodation?

One child up to 12 years old stays free in a double room category. The rules for each category are on the room page, and our call center at (84) 4005-4005 can confirm the best option for your family.

Is smoking allowed at the hotel?

No. Smoking is prohibited in the rooms and in all common areas of the hotel, and violations are subject to a fine of R$ 250,00.

Is the hotel pet friendly?

No. Esmeralda Praia Hotel does not currently accept pets on its premises.

Is the hotel accessible for people with disabilities or reduced mobility?

Yes. The hotel has access ramps, elevators and accessible restrooms in the common areas. For specific needs, it's best to contact the front desk before your trip to confirm the most suitable room.

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Located
on the seafront

Rua Francisco Gurgel, 1160
- Ponta Negra, Natal-RN - Brazil.

Contact us

Reservations: +55 (84) 4005-4005 | reservas@esmeraldapraiahotel.com.br

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