Before your stay
Get ready for the best vacation of your life!
Can't wait to start off on the right foot and enjoy everything Natal and Esmeralda Praia Hotel have to offer?
We have prepared manuals, guides and articles so you can explore everything this city has to offer.
Or, if you prefer, we are here to help you along the way.
What you need to know!
Natal, capital of the state of Rio Grande do Norte, is popularly known as the City of the Sun. And it lives up to the name, since the weather in the state capital is mostly sunny and warm.
Check-in time:
3:00 PM
Check-out time:
Noon
Room service:
24 hours
Fitness center:
24 hours
Want to know more? Click the button and see why Esmeralda Praia Hotel is ideal for you!
DISCOVER OUR SPACES
Leisure areas
Explore our many leisure areas and get a preview of the spaces waiting for you. Your comfort and entertainment at Esmeralda are backed by safe, well-equipped areas and an activities team ready to make your stay the best it can be. Discover the spaces that will make your trip more special.
Kids' area
Leave your little one with our activities team and we guarantee a day of fun and games in our Kids' area. All-day activities for children, such as arts and crafts, a cupcake factory and movies. We also offer a baby corner for parents' convenience during the stay.
*Children under 5 must be accompanied by their parents at all times. The activity staff are not responsible for supervision in any area of the hotel.
Kids' team
Daily games and contests
Baby corner
Game room
Enjoy our fully equipped game room, perfect for group fun. It has pool tables, chess and a variety of board games, plus artwork and antiques decorating the space.
Air-conditioned
A variety of games
Cozy space
Pool
Relax in our pool or rest on the comfortable sun loungers and chairs around it. The modern pool is fully lined with non-slip material and has an updated system with lower chlorine levels, ensuring crystal-clear water.
It also has a children's area, just for the little ones, in a shallower section.
Water aerobics
Waiter service
Children's pool
Lawn
Our lawn area next to the pool is a real playground for little ones. Our activities team plans all kinds of fun, like Fortnite games, color blasts, water balloon fights and much more.
Games and contests
Kids' team
Supervised fun
Dietary restriction? Click here
Beach
With our direct access to Ponta Negra Beach, you can enjoy a true beachfront experience. Our access, guarded 24 hours a day, is the perfect escape to the beach, straight from the hotel grounds.
Direct beach access
24-hour security
Kids' area
Leave your little one with our activities team and we guarantee a day of fun and games in our Kids' area. All-day activities for children, such as arts and crafts, a cupcake factory and movies. We also offer a baby corner for parents' convenience during the stay.
*Children under 5 must be accompanied by their parents at all times. The activity staff are not responsible for supervision in any area of the hotel.
Kids' team
Daily games and contests
Baby corner
Game room
Enjoy our fully equipped game room, perfect for group fun. It has pool tables, chess and a variety of board games, plus artwork and antiques decorating the space.
Air-conditioned
A variety of games
Cozy space
Pool
Relax in our pool or rest on the comfortable sun loungers and chairs around it. The modern pool is fully lined with non-slip material and has an updated system with lower chlorine levels, ensuring crystal-clear water.
It also has a children's area, just for the little ones, in a shallower section.
Water aerobics
Waiter service
Children's pool
Beach
With our direct access to Ponta Negra Beach, you can enjoy a true beachfront experience. Our access, guarded 24 hours a day, is the perfect escape to the beach, straight from the hotel grounds.
Direct beach access
24-hour security
Experiences
Explore a range of experiences that will enrich your trip and make it unforgettable.
EXCLUSIVE PHOTOS
Explore our gallery
The Esmeralda Praia Hotel gallery features exclusive photos not only of the hotel, its spaces, rooms and activities, but also of Natal, the City of the Sun, and its surroundings. Come and see our exclusive gallery.
TRAVEL ARTICLES
Exploring your next destination
Come discover the beauty and secrets of Natal, in Rio Grande do Norte. We have travel guides for every corner of the city. Learn all about the state capital for your next trip.
CULTURAL NIGHTS
Live performances
To complement our themed dinners, Around the World in 7 Nights brings in local artists to showcase the culture and art of each featured place.
Guest reviews
Amazing experience!
I stay at Esmeralda every time I go to Natal! Always very well looked after, wonderful facilities, top-notch food and a spotless kids' area. The service is unmatched, right from booking. Special thanks to Monaliza, who is very helpful and gets things done. I highly recommend the hotel, and I already have a booking for the end of the year with my whole family!
Ana C.
Tripadvisor
Wonderful days!
Cozy and welcoming on every stay [...]. Thank you all so much (already wanting to come back) for giving us unforgettable days once again! See you soon!
Cesar R.
Tripadvisor
Wonderful...
We really liked the hotel: the cleanliness, the food and the staff's service, especially Adalberto at reception and Edivone in housekeeping. Attentive staff. Great tours: we did some on our own and one with an agency.
Food: very generous portions for 2 people, top-notch!
Érika D.
Tripadvisor
Excellent!
I want to congratulate the whole Hotel Esmeralda team. From Ana Karoline in reservations to the very last moment, I was very well looked after. My daughter loved the kids' activities. The sea-view room we stayed in is incredible, wonderful! The wedding anniversary decoration was great. Spacious bathroom. Good food! A wonderful pool and the beach right in front.
We will definitely be back! God bless!
Renato M.
Tripadvisor
ANSWERS TO YOUR QUESTIONS
Frequently asked questions about the hotel
You must show an official photo ID. If the booking was paid by credit card, please also show the same card used for the booking and the cardholder's official ID.
For security reasons, the hotel does not accept third-party cards. Within 24 hours of the booking confirmation, send a clear photo of the card (front showing the last 4 digits and back without the security code) and an official photo ID of the cardholder. Without these documents, the booking may be canceled.
The hotel accepts credit cards, debit cards and Pix.
The hotel works with non-refundable rates. In case of cancellation, changes or no-show, the full amount of the booking is charged.
The hotel does not operate its own transfer, but works with a partner company, reachable at (84) 99929-6977. At the airport, about 33 km from the hotel, there are also taxis, ride-hailing apps and car rental companies.
Only with express authorization from their parents or legal guardians, as required by the Statute of Children and Adolescents.
Fill out the Personalized Dietary Restrictions Form, available on the Dining page, before you arrive. The hotel cannot guarantee specific menus that have not been reported and confirmed in advance.
All rooms have free Wi-Fi, an electronic safe and a hair dryer, and the outlets are 220V. There is no iron, but the laundry service washes and irons clothes for an additional fee. Beach towels and strollers can be rented at the front desk.
